I've lost my password. whats should i do?
1. Click “Restore” button in the login screen.
2. Enter the email address you used to register your account with.
3. Log in to your email and check your inbox for the password reset
email. Make sure it is sent from
support@epidoxchain.com
4. Follow the link in the email and enter a new password. The email
may take up to 10 minutes to be delivered (make sure to check the
spam folder if you don't receive it. Warning! Resetting the password
will temporarily block withdrawals for 2 weeks due to security
precautions.
How to make a withdrawal
In order to send/transfer funds from your account balance to your
wallet, you need to make a withdrawal. You can create. In order to
do so, you will need to follow these steps:
1. Go to your User
Panel;
2. Find and click the "Withdraw" button in top right corner;
3. Choose the amount to be transferred and click "Withdraw";
What is a referral program
Every Dynamic World Strategies customer has a unique referral link, which can be shared with anyone, you would like to invite to start using Hantec Chain. Any new user, who registers using your referral link becomes a lifetime referral.
Where can i find my referral link
You can find your unique referral link in your account's Dashboard. In order to copy your referral link click the 'Referral Link' button.
.Where can i see my referrals
You can find statistics of your referrals, in your account’s Dashboard by selecting “Direct referrals”. Bear in mind, your referrals’ identity are protected by our Privacy Policy, so you won’t see the details of their accounts.
.How long are deposited credited?
Your investment account would be credited immediately our financial team receives and confirm your payment.
Why do i need to verify my account?
Successful identity verification is required in order to enable
certain features for your Dynamic World Strategies account including raising the
withdrawal limit. Certain legal obligations, such as KYC (Know Your
Customer) regulations, require us to learn more about our clients’
identity before letting them use the full range of our services.
This article intends to guide you through a step-by-step process to
complete your account verification. Account verification is divided
into two steps:
Level 1
In order to reach the first level of verification, you will need to
complete your profile.
1. Go to your Dashboard.
2. Click on Profile.
3. Fill out all applicable fields. All fields marked with an
asterisk must be filled in. Please ensure that all information, you
provide, is true, complete, not misleading and up to date to avoid
any complication with further verification.
Level 2
In order to complete the second level of verification, you will need
to prove your identity.
1. Go to your Dasboard.
2. Click on KYC.
3. Choose the type of Document, you would like to upload and proceed
to upload.
How do i know my withdrawal has been approved?
Once your withdrawal request is approved, you’ll receive a confirmation mail and the amount will be automatically deducted from your wallet balance .
How do i get started with Dynamic World Strategies?
To start investing cryptocurrency, you will need to create an account by registering on the website. Registration is fast and simple: enter your email address to be used in the system, your country, password and date of birth. After filling in all the necessary fields, click the “Register” button to go to your account’s Dashboard where you can find the latest news and tips on how to start using the service and an overview of your mining statistics.
Any hidden fees?
No, there is no hidden charge fee on our platform.